Primary Care Clinic Operations Leader

Epic Systems Corporation; Detroit (MI); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision benefits

401(k) Retirement Plan

Paid Time Off and Holidays

Professional development

Employee Assistance Program (EAP)

Collaborative culture

Job summary

EPIC Health in Detroit is seeking a Practice Manager to lead a busy primary care clinic on-site. You will own operations, optimize patient flow, coach staff, and drive financial performance while delivering an outstanding patient and employee experience.

The role emphasizes continuous improvement, HIPAA compliance, and collaboration with providers and admin teams. If you bring 3+ years in healthcare operations leadership and a passion for building high-performing teams, apply today.

Qualifications

• 3+ years of healthcare operations leadership experience in an outpatient setting.
• Experience leading clinical and administrative teams; strong coaching skills.
• Proficiency with EHR systems and office productivity tools.

Responsibilities

• Lead day-to-day operations of a busy primary care practice.
• Drive patient flow, provider productivity, and KPI performance.
• Recruit, onboard, coach, and retain staff; conduct performance reviews.
• Ensure HIPAA/compliance and quality/safety standards.
• Collaborate on technology rollouts and workflow improvements.

Skills

Operations leadership

Team development

Workflow optimization

EHR proficiency

Coaching & mentoring

Data-driven decisions

Cross-functional collaboration

Problem solving

Organizational skills

Education

Bachelor's degree in Healthcare Administration

Tools

Athenahealth EHR

Microsoft Office

Job description

EPIC Health in Detroit is seeking a Practice Manager to lead a busy primary care clinic on-site. You will own operations, optimize patient flow, coach staff, and drive financial performance while delivering an outstanding patient and employee experience.

The role emphasizes continuous improvement, HIPAA compliance, and collaboration with providers and admin teams. If you bring 3+ years in healthcare operations leadership and a passion for building high-performing teams, apply today.