Pricing Specialist / Key Accounts - Houston, TX

VetJobs; Houston (TX); Sur place; USD 75 000 - 100 000; Plein temps

Résumé du poste

DHL Global Forwarding in Houston is seeking a Pricing Specialist to provide administrative and operational support for Air and Ocean pricing, RFQs, and pricing inquiries. This is an on-site role focused on accuracy, speed, and customer satisfaction within a dynamic freight environment.

You will report to the Senior Strategic Account Pricing Lead, handle 4+ years’ freight operations experience, use CargoWise CW1 and MS Office, and collaborate with Operations to move awards to implementation.

Qualifications

• 4+ years in Air/Ocean Freight operations, preferably freight forwarding.
• Strong customer service orientation and a can-do attitude.
• Experience in process improvement; Six Sigma a plus but not required.
• Bachelor’s degree preferred.

Responsabilités

• Lead ad hoc Air and Ocean pricing requests with KPI targets.
• First point of contact for new pricing enquiries, including RFQ support.
• Act as the customer contact from award to implementation with the Key Account Ops.
• Support customer inquiries when operations need assistance or delays occur.
• Support operations as needed while prioritizing pricing.
• Assist with reports and quarterly business reviews.
• Other tasks as assigned.

Connaissances

Air/Ocean Freight operations

Customer service

Process improvement

Six Sigma

Communication skills

Formation

Bachelor's degree

Outils

CargoWise CW1

Microsoft Office

Description du poste

Minimum Education Required

Bachelors

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We have an exciting opportunity for a Pricing Specialist to provide administrative and operational support to ensure cargo movements are conducted effectively and efficiently.

Key Responsibilities

• Lead Ad hoc Air and Ocean Pricing requests – with KPI targets as agreed with Senior Strategic Account Pricing Lead.
• First point of contact for all new pricing enquiries, including support for RFQs
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
• Support customer general enquiries should operations need support to find an answer or be delayed in response.
• Support operations where needed, whilst prioritizing pricing.
• Support with reports / QBRs where necessary.
• Other tasks as assigned.

Additional Qualifications/Responsibilities

Skills / Qualifications:

• 4+ years’ experience with Air/Ocean Freight operations, strong preference to freight forwarding industry – preferred
• High Customer Service Focus / Can do attitude
• Process Improvement and process reviews experience required; Six Sigma a plus but not required
• Bachelor’s Degree preferred

Working Knowledge Of TSA Requirements Strongly Preferred

• CargoWise (CW1) experience is a plus
• Dangerous Goods / Hazmat certification a plus
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
• Strong communication and presentation skills

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

City*

Houston

State*

Texas

Job_Category

Finance

Job Code

Operations_ Specialist

Affiliate Sponsor

DHL

Salary Range

$75,000-$100,000