Preventive Maintenance Technician

Makino; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Tuition assistance

Career development

Job summary

Makino in Knoxville, TN is seeking a Machine Preventive Maintenance Technician in a developmental role within Customer Support. You will learn the basics of mechanical maintenance and repair on customer equipment while building relationships with customers and peers.

You will also perform required administrative duties and participate in ongoing training. This role emphasizes hands-on learning in mechanical, electrical, hydraulic, and pneumatic systems, and requires strong communication and a

Qualifications

• Strong technical aptitude and ability to learn troubleshooting.
• Excellent communication and customer relation skills.
• Present a professional image and rational decision making.
• Able to work in a fast-paced, self-directed environment.
• Willing to work overtime and travel including overnight stays.
• Must have and maintain a good driving record.

Responsibilities

• Complete 10-week familiarization and development classes with OJT assignments.
• Learn Makino-specific machine tool assembly, operation, and maintenance (mechanical, electrical, hydraulic, pneumatic, control logic).
• Develop skills to write clear service and installation reports and manage expenses.
• Demonstrate basic mechanical repair capabilities and preventive maintenance using test equipment.
• Read and interpret basic schematics and mechanical drawings.
• Maintain daily communication with customers for effective resolution and follow-up.
• Keep tools and test equipment calibrated and properly maintained.
• Develop information and digital literacy using company databases and SAP.
• Communicate effectively across platforms and keep equipment under proper responsibility.

Skills

Technical aptitude

Communication skills

Professional image

Decision making

Self-directed

Overtime travel

Driver's license

Education

Trade certificate or apprenticeship

Hands-on mechanical experience

Tools

ServiceDoc

MILK

KnowledgeBase

EDM Digital Library

Metrix/FSM

SAP

Job description

Makino is a world leader in metal-cutting and machining technology. As a leader in advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they make them with Makino.

Summary

A Machine Preventive Maintenance (PM) Technician is a developmental position within a Customer Support Department assigned to a functional team or region and is responsible for basic mechanical maintenance, and repair needs of customer equipment. The primary requirement is to have the background and aptitude to learn the skills to support customer equipment while developing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties as required, and other duties as assigned.

Essential Duties and Responsibilities

• Complete 10-week assigned familiarization and development classes, and OJT training assignments.
• Develop knowledge in the principles of Makino-specific machine tool assembly, operation, and maintenance including mechanical, electrical, hydraulic, pneumatic, control logic, and servo control systems.
• Refine skills needed to write clear, complete, and detailed service reports, installation reports, and expense management documentation.
• Demonstrate capability in basic mechanical repairs, maintenance activities, and completing Preventive Maintenance activities troubleshooting, and repair using test equipment such as volt meters, amp meters, and other gauges and fixtures.
• Demonstrate the capability of reading and interpreting basic schematics and mechanical drawings.
• Maintain daily communications with customers to ensure resolution and proper follow-up.
• Maintain tools and test equipment and ensure they are properly calibrated.
• Develop information literacy by effectively utilizing company databases, including ServiceDoc, MILK, KnowledgeBase, EDM Digital Library, Metrix/FSM, and SAP.
• Develop digital literacy by understanding and utilizing basic concepts of computing, networking, augmented reality, and multimedia to communicate across all available platforms effectively.
• Maintain responsibility for assigned equipment and communication on timely return

Qualifications

• Technical aptitude and ability to learn logical troubleshooting.
• Excellent communication and customer relation skills
• Present a professional image
• Rational decision making
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Willing to work overtime and travel including overnight stays.
• Must have and maintain a good driving record.

Education and/or Experience

• Military experience in a technical field (electro-hydraulic or mechatronic equipment.
• Hands-on (hobbies or work-related) mechanical experience working on and troubleshooting Equipment, Automobiles, etc.
• Work towards a trade certificate, Apprenticeship, or experience in a related field.

Certifications/Licenses/Registrations

• Able to travel for training.
• Valid Driver’s License

We offer a competitive benefits package designed to support you both professionally and personally, including:

• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Generous paid time off and holidays
• Tuition assistance and continuous learning opportunities
• Career development and advancement opportunities
• Employee assistance programs and wellness resources

Makino is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination and harassment.

All qualified applicants will receive consideration for employment without regard to protected characteristics as defined by federal, state, or local law.