Field Service Engineer 2

Makino; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Vacation 3 weeks

Bonus plan

11 holidays per year

401(k) retirement plan

Tuition reimbursement

Employee events

Job summary

Makino seeks a CNC Technician Level 2 or Sr. to troubleshoot, repair, and maintain CNC equipment across GA, NC, and AL. You will travel from home to customer sites, using manuals and vendor resources to diagnose issues while delivering after-sales training and support.

Strong hands-on skills and the ability to interpret drawings are essential. Join Makino to support cutting-edge machining technology with a company vehicle, competitive benefits, and growth opportunities in a regional role

Qualifications

• Direct hands-on experience servicing, installing, troubleshooting, and maintaining Makino CNC machine tools is required.
• Ability to read and interpret technical drawings and schematics.
• Proficiency with software tools (e.g., Microsoft Office) and use of laptops, smartphones, and applications.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.
• Research machine issues using online manuals and vendor resources.
• Submit accurate documentation on machine status, repairs, and installations.
• Perform preventive maintenance and provide after-sales technical support and training.
• Maintain in-depth knowledge of Makino products and machine tool industry.

Skills

CNC service

Reading schematics

MS Office

Communication skills

Travel willingness

Tools

Microsoft Office

Job description

Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they make them with Makino.

CNC Technician Level 2 or Sr.

Position Summary

The CNC Technician at Makino will utilize strong mechanical and electrical skills to troubleshoot, repair, and maintain CNC equipment. This role reports directly to the Reginal Customer Support Manager and plays a key part in supporting our customers’ machine tool operations. This position will primarily cover the GA, NC and AL regions with the occasional travel outside the region.

Key Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls. (Makino provides a company vehicle; gas and travel expenses are covered.)
• Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
• Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
• Perform and promote preventive maintenance on customer equipment and provide after‑sales technical support and training.
• Maintain an in‑depth understanding of the machine tool industry and the Makino product lines.
• Participate in training on CNC repair and Makino equipment during onboarding,

Qualifications & Skills

• Direct hands‑on experience service, installing, troubleshooting, and maintaining Makino CNC machine tools is required. Candidates with equivalent experience with other high‑end CNC machine tool platforms will also be considered.
• Ability to read and interpret technical drawings and schematics.
• Proficiency with software tools (e.g., Microsoft Office); role requires regular use of a laptop, smartphone, and various applications.
• Strong technical, communication, and presentation skills.
• Willingness to work flexible hours with travel throughout a regional territory. (Technicians are dispatched from home to customer locations.)

What Makino Offers

Makino invests in the success and well‑being of our employees, offering a comprehensive range of benefits:

• Competitive starting salary
• Market‑competitive health benefits, dental and vision, company‑paid life insurance/short- and long-term disability.
• 3 weeks of vacation to start
• Bonus plan
• 11 company paid holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events, perks, and assistance programs

Physical & Mental Requirements

• Ability to move throughout customer and company premises.
• Ability to focus and prioritize multiple tasks and responsibilities.
• Ability to bend, twist, stoop, reach, and lift materials up to 50 lbs.
• Frequent use of hands and arms for fine motor tasks.
• Visual capability including close, distance, peripheral, and depth perception.
• Ability to remain composed and professional in stressful situations.

Equal Opportunity Employer

Makino provides equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.