Prestige Beauty Keyholder — Lead & Inspire Team

The Estée Lauder Companies; Castle Rock (CO); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Education programs

Wellness programs

Job summary

The Estée Lauder Companies Inc. is a leading prestige beauty company with a global footprint. We are seeking a dynamic Key Holder to support the Store Manager and Assistant Manager and ensure the smooth operation of the store.

You will coach staff, model exceptional customer service, and handle cash reconciliation at opening and closing shifts. This role offers a clear path to supervisory growth within a respected luxury brand family.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening/closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to deliver inspirational, authentic and personalized customer service.
• Coach and mentor the sales team to achieve sales and customer service targets.
• Open and close the store on a rota basis.
• Carry out start and end of day cash reconciliation.

Skills

Retail experience

Customer service

Cash handling

Supervisory experience

Retail hours

POS software

Right to work in the US

Tools

POS software

Job description

The Estée Lauder Companies Inc. is a leading prestige beauty company with a global footprint. We are seeking a dynamic Key Holder to support the Store Manager and Assistant Manager and ensure the smooth operation of the store.

You will coach staff, model exceptional customer service, and handle cash reconciliation at opening and closing shifts. This role offers a clear path to supervisory growth within a respected luxury brand family.