Prestige Beauty Key Holder & Team Lead

The Estee Lauder Companies Inc.; Lee (MA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Retirement savings

Education-related programs

Paid holidays

Vacation time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager and ensure the smooth operation of the store.

You will lead by example, coaching the sales team to deliver inspirational, authentic and personalized service to achieve sales and customer service targets. You will also handle cash reconciliation and be responsible for opening and closing the store on a rota basis, contributing to a structured, customer-focused retail environment with

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Not essential but desirable: retail operations experience including cash reconciliation and opening/closing the store.
• Previous supervisory experience including coaching/mentoring to achieve sales and customer service targets.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.
• Previous experience with retail point-of-sale software.
• Applicants must provide proof of right to live and work in the country.

Responsibilities

• Lead by example to provide inspirational and personalized customer service.
• Carry out essential start and end of day cash reconciliation.
• Open and close the store on a rotating basis.

Skills

Retail experience

Customer service

Cash handling

Opening & closing

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager and ensure the smooth operation of the store.

You will lead by example, coaching the sales team to deliver inspirational, authentic and personalized service to achieve sales and customer service targets. You will also handle cash reconciliation and be responsible for opening and closing the store on a rota basis, contributing to a structured, customer-focused retail environment with