Prestige Beauty Team Lead

The Estée Lauder Companies Inc.; Commerce (CA); On-site; USD 25,000 - 40,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store and delivering inspirational, personalized service to achieve sales targets.

This role involves cash reconciliation, opening/closing the store on a rota, and strong coaching to develop junior staff. It offers opportunities for long-term growth within a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth store operations.
• Lead by example with coaching and mentoring to deliver inspirational, personalized customer service.
• Open and close the store on a rota basis and perform cash reconciliation.
• Drive achievement of sales and customer service targets with a proactive, customer-centric approach.

Skills

Retail experience

Customer service

Cash handling

Supervisory experience

Flexible hours

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store and delivering inspirational, personalized service to achieve sales targets.

This role involves cash reconciliation, opening/closing the store on a rota, and strong coaching to develop junior staff. It offers opportunities for long-term growth within a prestige beauty leader.