Prestige Beauty Key Holder: Coach, Service & Cash Ops

The Estée Lauder Companies; San Diego (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

The Estée Lauder Companies Store in San Diego is seeking a dynamic Key Holder to support store leadership and deliver exceptional, personalized customer service. You will coach the sales team, manage cash reconciliation, and handle opening/closing duties on a rota basis, contributing to achieving sales targets.

Ideal candidates have retail experience in cosmetics, strong customer service skills, and familiarity with POS systems, with the ability to work flexible hours including weekends and

Qualifications

• Proven retail experience, preferably cosmetics.
• Ability to provide inspirational, authentic and personalized service.
• Desirable operations experience including cash reconciliation and opening/closing the store.
• Desirable supervisory experience with coaching/mentoring for targets.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.
• Proof of right to live and work in the country if invited to interview.

Responsibilities

• Lead by example to coach sales team and deliver inspirational customer service.
• Support Store Manager/Assistant Manager for smooth store operations.
• Carry out start and end of day cash reconciliation.
• Open/close the store on a rota basis as required.
• Assist in achieving sales and customer service targets.

Skills

Retail experience

Customer service

Cash handling

Supervisory/Coaching

Flexible hours

POS software

Right to work in country

Tools

Retail POS software

Job description

The Estée Lauder Companies Store in San Diego is seeking a dynamic Key Holder to support store leadership and deliver exceptional, personalized customer service. You will coach the sales team, manage cash reconciliation, and handle opening/closing duties on a rota basis, contributing to achieving sales targets.

Ideal candidates have retail experience in cosmetics, strong customer service skills, and familiarity with POS systems, with the ability to work flexible hours including weekends and