Prestige Beauty Counter Manager

Nordstrom, Inc.; Brea (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Pension & PTO

Life Insurance

Job summary

Nordstrom, Inc. Beauty Department is seeking a Beauty Counter Manager to create personalized beauty experiences, drive sales in a commission-based environment, and lead vendor events with enthusiasm for trends.

You’ll engage customers through makeup applications, skincare analyses, and digital channels while upholding a welcoming, inclusive shopping setting. You will build relationships, meet personal and counter goals, and stay current on beauty trends via brand trainings.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty trends

Sales goals

Networking

Digital selling

Teamwork

Job description

Nordstrom, Inc. Beauty Department is seeking a Beauty Counter Manager to create personalized beauty experiences, drive sales in a commission-based environment, and lead vendor events with enthusiasm for trends.

You’ll engage customers through makeup applications, skincare analyses, and digital channels while upholding a welcoming, inclusive shopping setting. You will build relationships, meet personal and counter goals, and stay current on beauty trends via brand trainings.