President & General Manager

Valor Front; Boston (MA); On-site; USD 350,000 - 550,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Job summary

Valor Front is representing an established industrial field-services company seeking a President & General Manager to lead operations with full P&L responsibility. The role focuses on growing recurring maintenance revenue, expanding client relationships, and integrating engineering and service into a unified, customer-centric model.

The position requires 10+ years of leadership in field-service, with experience in union and non-union teams, contracts, and change orders.

Qualifications

• 10+ years of progressive leadership in field-service or industrial-services.
• Experience running a branch/region with P&L ownership and growth.
• Deep familiarity with service contracts, maintenance portfolios, and customer retention.
• Proven ability to negotiate contracts, change orders, and MSAs.
• Experience leading union and non-union field technicians with safety training.
• Exposure to acquisitions and integrating acquired companies.
• Executive presence with private ownership group interaction.
• Massachusetts-based or willing to relocate (relocation support).

Responsibilities

• Run the business with full P&L accountability and report to ownership.
• Grow recurring service revenue, protect accounts and win new contracts.
• Lead licensed field workforce, with a focus on safety culture and development.
• Own project pipelines: bid, negotiate, and deliver long-cycle projects.
• Integrate engineering, equipment sales, and service into a single customer-centric model.
• Expand into new segments/territories and pursue bolt-on acquisitions.
• Drive financial controls, purchasing policies, and data-driven reporting.
• Build partnerships with OEMs, suppliers, and subcontractors.

Skills

P&L ownership

Executive leadership

Strategic growth

Contract negotiation

Operations management

Relationship building

Education

MBA or equivalent

Job description

President & General Manager — Industrial Field Services Company (Confidential)

The Opportunity

Valor Front has been retained by a well-established, privately held industrial field-services company in the Northeast to recruit a President & General Manager. For decades the company has built its reputation on safety, reliability, and technical excellence with licensed technicians and engineers serving mission-critical commercial and industrial customers around the clock. The business is backed by a committed private owner with capital for organic growth and acquisitions.

This is a role for a hands-on operator who has run a branch, region, or service business with full P&L. This role takes someone who understands field technicians, service contracts, and project margins from the ground up, and who is ready to lead a whole company into its next phase of growth.

What You'll Do

• Run the business with full P&L accountability, reporting directly to a small, high-trust private ownership group.
• Grow recurring service and maintenance revenue; protecting long-standing accounts, lifting retention, and winning new contracts against national facility-services competitors.
• Lead a licensed field workforce, including union technicians, with a visible safety culture and a reputation for developing people.
• Own the project pipeline: bid, negotiate, and deliver long-cycle capital and installation projects, and manage change orders, MSAs, and T&Cs to protect margin.
• Integrate engineering, equipment sales, and technical service into one customer-centric model that maximizes lifecycle value.
• Expand into new segments and territories, and identify, execute, and integrate bolt-on acquisitions.
• Drive operational discipline: financial controls, purchasing and supplier policies, scheduling, and data-driven reporting that prevent margin erosion and field delays.
• Build strategic partnerships with OEMs, suppliers, and subcontractors.

Who We're Looking For

• 10+ years of progressive leadership in a field-service or industrial-services business like elevator, boiler, mechanical, HVAC, electrical, fire/life safety, or similar. Ideally having come up through operations.
• Branch, regional, or business-unit General Manager experience with P&L ownership and a demonstrated record of growing revenue and profit, not just maintaining them.
• Deep familiarity with service contracts, maintenance portfolios, and customer retention; comfortable owning the largest accounts personally.
• Proven ability to negotiate contracts, change orders, and master service agreements that add directly to the bottom line.
• Experience leading union and non-union field technicians, with a strong safety and training track record.
• Exposure to acquisitions, integrating acquired companies, teams, and customers.
• Commercial instincts: able to spot opportunities across every service line and sell a vision to customers and employees alike.
• Executive presence and judgment to work effectively with a private ownership group; MBA or equivalent business education a plus.
• Based in or willing to relocate to Massachusetts (relocation support available), with some regional travel.

Compensation

Competitive base salary, short-term bonus, long-term incentive component, comprehensive benefits, and relocation assistance.

About Valor Front

Valor Front is a top 1% nationally ranked retained executive search firm with 25+ years of experience and 1,500+ leadership placements. All inquiries are held in strict confidence. The client's identity will be shared with qualified candidates after an initial conversation and NDA.