President

Kids for the Future; Middleton (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Salary plus performance bonus

401k with employer match

Job summary

H2O Care Partners is seeking a dynamic President to oversee business operations including finance, marketing, sales, customer service and human resources. The ideal candidate will lead a high-performing team, drive productivity, and maximize efficiency across multi-unit operations.

The role requires a proven leadership track, strong budgeting and strategic planning skills, and the ability to build lasting client relationships while navigating contractual obligations and regulatory requirements.

Qualifications

• Bachelor's degree or 7+ years in water treatment/multi-unit ops
• Strong budgeting, financial controls and analysis experience
• Client services orientation and entrepreneurial mindset
• Proficient in MS Office; ServiceTitan a plus
• Ability to lead through managers and ensure regulatory compliance

Responsibilities

• Lead a team providing operational expertise in water treatment services
• Manage customer and community relationships; ensure high service levels
• Develop and lead a management team to carry out organizational objectives
• Recommend methods and resources for service/installation improvements and growth
• Manage a budget, design improvements to optimize financial performance and productivity
• Ensure compliance with all local, state and federal regulations and codes

Skills

Leadership

Customer service focus

Strategic planning

Budgeting & financial analysis

Communication skills

Contractual understanding

Education

Bachelor's degree preferred in Hospitality/Facilities/Business

Tools

Excel

Word

PowerPoint

Outlook

ServiceTitan

Job description

• Employee Type Full-Time Salary

Description

Who We Are

Established in 1989, H2O Care is a full-service water filtration and testing organization, providing recommendations, installation, maintenance and repair for residential & commercial applications. Combining water technology expertise with Master and Journeyman licensed plumbers, we are able to match the right type of system with a professional installation. Additionally, we are very service oriented, making sure that systems installed continue to perform as expected while optimizing their useful life.

We value our employees as much as we value our customers. Our employees are trained to offer the best possible service and we are committed to treating each employee with respect; the same way we are committed to our valued customer.

About H2O Care Partners

H2O Care Partners is a shared resource organization that builds custom partnerships with leading water quality entrepreneurs to deliver expertise in business development, finance, marketing, recruiting, benefits, and other value-add functions.

There is a tap water crisis in the United States – with an aging infrastructure and continued contamination by industry, the problem continues to worsen. Increased media and government attention is bringing this issue to the forefront of public consciousness. Our core services are providing residential and light commercial customers with quality water by diagnosing the relevant water issues and solving through installation & service of the most effective systems.

The Opportunity

To continue to operate at our high standards, we are seeking an experienced and dynamic President to oversee business operations including finance, marketing, sales, customer service and human resources. The ideal candidate should be a natural leader, a dynamic collaborator and motivated by a strong desire to drive productivity and maximize efficiency.

What We’re Looking For

• Leads a team that provides operational expertise in water treatment services while providing hands-on execution management of operations.
• Manages the customer and community relationships; continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction.
• Develops and leads a management team and staff capable of carrying out organizational objectives and maintains a culture of accountability.
• Recommends methods, resources, and implementation for service/installation improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• Manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.

Who You Are

• Bachelor's degree level education highly preferred in an area of Hospitality, Facilities, or Business Management and/or 7+ years water treatment and/or multi-unit operations leadership experience
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Proficient (in particular, Excel, Word, PowerPoint, and Outlook) Additional Technology: Service Titan experience ideal
• Savvy interpersonal skills to communicate effectively with clients, management, and support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in water treatment or trades environment.
• Proven ability leading through other managers.
• Experience in managing budgets, financial controls and analysis.
• Experience crafting sales strategies and implementing operational programs and initiatives.

What We Offer

• $120k-$180k per year plus performance bonus
• Full benefits package including 401k with employer match

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general sense of the responsibilities and expectations of the position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions

Summary

We are an Equal Opportunity Employer committed to maintaining a safe, respectful, and inclusive workplace for our employees, customers, and communities. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other status protected by law.