President

H2O Care, Inc.; Middleton (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Performance bonus

401k with employer match

Full benefits package

Job summary

H2O Care, Inc. invites an experienced President to oversee daily operations, finance, marketing, sales, customer service and human resources.

You will lead a dynamic team, foster shareholder value and ensure service excellence in water treatment for residential and commercial clients. The ideal candidate has a proven track record in multi-unit leadership, budget management, contract interpretation and regulatory compliance, with strong client relationships and strategic planning.

Qualifications

• Bachelor's degree preferred in Hospitality, Facilities, or Business Management, or 7+ years leadership in water treatment.
• Strong focus on client and customer service, entrepreneurship and growing a business.
• Proficient in Excel, Word, PowerPoint and Outlook; Service Titan experience is a plus.

Responsibilities

• Leads a team providing operational expertise in water treatment and hands-on management.
• Manages customer and community relationships and drives satisfaction.
• Develops a leadership team and maintains accountability across the organization.
• Recommends methods and resources for service/installation improvements and growth.
• Manages a budget and designs improvements to optimize financial performance.
• Ensures compliance with local, state, and federal regulations and records.

Skills

Operational leadership

Customer relationship management

Team development

Budgeting & financial controls

Regulatory compliance

Contractual understanding

Sales strategy

Service Titan experience

Education

Bachelor's degree in Hospitality, Facilities, or Business Management

Tools

Excel

Word

PowerPoint

Outlook

Service Titan

Job description

Who We Are

Established in 1989, H2O Care is a full-service water filtration and testing organization, providing recommendations, installation, maintenance and repair for residential & commercial applications. Combining water technology expertise with Master and Journeyman licensed plumbers, we are able to match the right type of system with a professional installation. Additionally, we are very service oriented, making sure that systems installed continue to perform as expected while optimizing their useful life.

Brief Description

Company: H2O Care, Inc.

Who We Are

Established in 1989, H2O Care is a full-service water filtration and testing organization, providing recommendations, installation, maintenance and repair for residential & commercial applications. Combining water technology expertise with Master and Journeyman licensed plumbers, we are able to match the right type of system with a professional installation. Additionally, we are very service oriented, making sure that systems installed continue to perform as expected while optimizing their useful life.

We value our employees as much as we value our customers. Our employees are trained to offer the best possible service and we are committed to treating each employee with respect; the same way we are committed to our valued customer.

About H2O Care Partners

H2O Care Partners is a shared resource organization that builds custom partnerships with leading water quality entrepreneurs to deliver expertise in business development, finance, marketing, recruiting, benefits, and other value-add functions.

There is a tap water crisis in the United States – with an aging infrastructure and continued contamination by industry, the problem continues to worsen. Increased media and government attention is bringing this issue to the forefront of public consciousness. Our core services are providing residential and light commercial customers with quality water by diagnosing the relevant water issues and solving through installation & service of the most effective systems.

The Opportunity

To continue to operate at our high standards, we are seeking an experienced and dynamic President to oversee business operations including finance, marketing, sales, customer service and human resources. The ideal candidate should be a natural leader, a dynamic collaborator and motivated by a strong desire to drive productivity and maximize efficiency.

What We’re Looking For

• Leads a team that provides operational expertise in water treatment services while providing hands‑on execution management of operations.
• Manages the customer and community relationships; continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction.
• Develops and leads a management team and staff capable of carrying out organizational objectives and maintains a culture of accountability.
• Recommends methods, resources, and implementation for service/installation improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• Manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.

Who You Are

• Bachelor's degree level education highly preferred in an area of Hospitality, Facilities, or Business Management and/or 7+ years water treatment and/or multi‑unit operations leadership experience
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Proficient (in particular, Excel, Word, PowerPoint, and Outlook) Additional Technology: Service Titan experience ideal
• Savvy interpersonal skills to communicate effectively with clients, management, and support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in water treatment or trades environment.
• Proven ability leading through other managers.
• Experience in managing budgets, financial controls and analysis.
• Experience crafting sales strategies and implementing operational programs and initiatives.

What We Offer

• $120k-$180k per year plus performance bonus
• Full benefits package including 401k with employer match

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general sense of the responsibilities and expectations of the position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions

Summary

We are an Equal Opportunity Employer committed to maintaining a safe, respectful, and inclusive workplace for our employees, customers, and communities. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other status protected by law.