Prescriber Support & Medical Admin Specialist

Transformations Care Network; Lowell (MA); On-site; USD 28,000 - 32,000; Full time

Job summary

Northeast Health Services, a member of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support clinicians and patients in a busy mental health setting. You will handle calls, schedule, assist with prior authorizations, and maintain accurate EMR entries.

The role requires strong communication, organization, and teamwork, with HIPAA compliance and professional conduct in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and customer service skills needed.
• Detail oriented with good time management in a fast-paced setting.
• Experience with EMR and medical office software preferred.

Responsibilities

• Answer calls professionally and manage voicemails promptly.
• Guide patients through telehealth tech and portals.
• Process medication prior authorizations.
• Support providers with administrative duties and paperwork.
• Coordinate care between patients and providers.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Excellent communication

Customer service

Multi-tasking

Professional demeanor

HIPAA compliance

Team collaboration

Phone system experience

Microsoft applications

EMR access

Data entry

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Phone systems

Job description

Northeast Health Services, a member of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support clinicians and patients in a busy mental health setting. You will handle calls, schedule, assist with prior authorizations, and maintain accurate EMR entries.

The role requires strong communication, organization, and teamwork, with HIPAA compliance and professional conduct in a fast-paced environment.