Solutions Architect, Presales (Req# 1336)

ePlus inc.; New York (NY); Hybrid; USD 140,000 - 175,000; Full time

Benefits offered by this job

401(k) eligibility

Employee stock purchase program

Paid time off benefits

Job summary

ePlus inc. is seeking a Solutions Architect, Presales, to act as the dedicated technical lead and sales engineer for targeted product and service solutions. You will collaborate with sales teams to drive revenue growth while designing strategic solutions tailored to clients' needs.

This role requires extensive experience in presales engineering, customer engagement, and technical architecture, with responsibilities including presenting complex solutions and capturing business requirements. Competitive salary and full benefits package offered.

Qualifications

• 5+ years of experience in a pre-sales engineering or solutions consulting capacity.
• 5+ years of experience designing and/or implementing complex networking, security, and/or systems/storage solutions.
• Demonstrated core technology experience across one or more areas: Networking, Security, Data Center, and/or AI.

Responsibilities

• Serve as a presales technical resource and trusted advisor to ePlus sales teams.
• Develop solution architectures, configurations, bills of materials, proposals, and presentations.
• Lead customer-facing presentations and capture requirements during the sales cycle.

Skills

Networking

Security

Systems/Storage Solutions

Presentation Skills

Attention to Detail

Education

Bachelor’s degree or equivalent relevant work experience

Tools

Cisco

HPE

Juniper

Dell

VMware

Palo Alto

Job description

Location Requirements

Candidates must be geographically located in the New York Metro area with a willingness to work on‑site in ePlus’ 1 Penn Plaza office two days per week.*

Overview

As a Solutions Architect, Presales, you will serve as the dedicated technical lead and sales engineer for targeted ePlus product and service solutions. In partnership with the regional sales team, you will help drive revenue growth and expand opportunities across the customer account portfolio. You will collaborate with master architects, engineers, and consultants to understand clients’ needs, design strategic solutions, and develop sustainable IT roadmaps that help customers achieve their business goals.

Your Impact

Our Solutions Architect will play a key role in shaping customer engagements and driving business outcomes.

The Essential Functions of This Position Include

• Serving as a presales technical resource and trusted advisor to ePlus sales teams and customers across assigned technology focus areas.
• Partnering with sales teams to understand customer goals, qualify opportunities, and shape the right hardware, software, and services solutions.
• Leading customer‑facing presentations, ePlus branded lunch and learns with customers that highlight ePlus’ core competencies, technical capabilities, and recommended solutions.
• Capturing customer business and technical requirements during the sales cycle and translating them into practical solution recommendations.
• Developing solution architectures, detailed configurations, bills of materials, proposals, and presentations.
• Leading technical scoping and solution reviews with customers and internal teams to support Statement of Work development for complex, multi‑vendor solutions.
• Authoring technical content for RFP, RFI, and RFQ responses.
• Serving as a technical liaison with OEM partners, channel teams, solution architect peers, and service delivery teams.
• Sharing product updates, lessons learned, and solution insights to strengthen collaboration across the broader pre‑sales team.
• Supporting customer satisfaction by helping address technical questions, concerns, or issues related to proposed solutions.
• Identifying emerging product and service opportunities that could expand ePlus’ solution portfolio.
• Completing approved training and maintaining OEM certifications aligned to assigned focus areas.
• Recommending improvements to regional processes, reporting, collaboration, and overall pre‑sales effectiveness.
• Participating in weekly pre‑sales engineering calls and reviewing pipeline activity, including revenue potential, win probability, and expected timing.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• 5+ years of experience in a pre‑sales engineering or solutions consulting capacity.
• 5+ years of experience designing and/or implementing complex networking, security, and/or systems/storage solutions.
• Demonstrated core technology experience across one or more of the following areas: Networking, Security, Data Center, and/or AI.
• Current certifications from leading OEMs such as Cisco, HPE, Juniper, Dell, VMware, and/or Palo Alto.
• Strong verbal, written, and presentation skills with the ability to communicate complex technical concepts to diverse audiences.
• High level of attention to detail and strong organizational skills.

Position Specifics

The initial base salary range for this position is expected to be between $140,000 and $175,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job‑related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program, and various paid time off benefits such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at‑will position” and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

Commitment to Diversity, Inclusion and Belonging

• We are an equal‑opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
• ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.