Presales Solutions Architect

Workato, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Workato, Inc. is seeking a Presales Solution Architect to join our global solutions consulting team. You will own the technical alignment with customers during pre-sales, conducting workshops and crafting architectures for AI-enabled automation across enterprise systems.

You will collaborate with AEs and other architects to tailor demonstrations, validate solutions, and drive technical sales stages to closure, while engaging with Customer Success to realize the proposed outcomes.

Qualifications

• BA/BS or equivalent education with Computer Science degree.
• Strong pre-sales experience in SaaS/iPaaS environments.
• Hands-on experience with automation technologies, middleware, and integration patterns.
• Experience with web services, enterprise messaging, APIs and databases.
• Experience with cloud technologies including iPaaS, SaaS and cloud infrastructure.

Responsibilities

• Diagnose customer needs and provide presales guidance throughout the sales cycle.
• Collaborate with account executives and architects to tailor the architecture for the customer.
• Demonstrate platform capabilities and architect proposed solutions using Workato products.
• Lead technical workshops and proof-of-concepts, on-site or remote.
• Engage with Customer Success to ensure delivery aligns with the proposed solution.
• Communicate architectural concepts clearly to both business and technical audiences.
• Respond to RFIs/RFPs and collect field feedback for product roadmap.

Skills

Pre-sales experience

Automation technologies

Middleware

Integration architecture

Web services

Enterprise messaging

APIs

Databases

Cloud technologies

iPaaS

SaaS

Cloud infrastructure

Education

CS degree

Job description

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Why join us

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”
• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

Responsibilities

As a **Presales** Solution Architect, you will be part of Workato’s global solution consulting team and architecture community and own the technical alignment with the customer during the pre‑sales lifecycle through workshops and interactions that define the customer’s future state for AI agents.

In this role, you will also be responsible to:

• Own the technical diagnosis, prescription, and validation phases of the sales cycle and advise customers consultatively.
• Effectively team with AEs, Solution Architects, and other functions to evangelize our platform, approach, and architecture tailored to the customer’s business and drive the technical sales stages to completion.
• Work closely with Customer Success to make the solution a reality for the customer.
• Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business and technical teams.
• Create and deliver custom product demonstrations to support the sales cycle
• Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using Workato products
• Successfully manage and execute technical workshops and proof of concepts (POCs), on‑site or remote
• Able to respond to functional and technical elements of RFIs/RFPs
• Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap
• Responsible for representing the product to customers and at field events such as conferences, seminars, etc.

Qualifications / Experience / Technical Skills

• BA/BS or equivalent education - Computer Science degree
• Good pre‑sales experience in a SaaS/iPaaS organization
• Hands‑on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs and Databases
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure

Soft Skills / Personal Characteristics

• Ability to learn new concepts, technologies and solve problems.
• Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.
• Excellent presentation abilities and composure in front of all levels of technical and business audiences.
• Ability to lead architectural discussions.
• A passion for technology and translating that passion into business impact for customers.
• Excellent verbal communication, written communication, and presentation skills in front of all audiences.
• Ability to travel as needed and to work flexible hours throughout the sales territory.