Prepared Foods Assistant Team Leader

Giant Eagle; Pittsburgh (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated leader for their prepared foods department. This role involves coaching and mentoring team members, ensuring high food safety standards, and enhancing customer satisfaction through effective management and merchandising initiatives. The ideal candidate will thrive in a fast-paced environment, focusing on quality and efficiency while building lasting relationships with customers. If you have a passion for food and leadership, this opportunity is perfect for you!

Qualifications

• 1-3 years of experience in a food-related environment.
• Food Safety certification is required.

Responsibilities

• Supervise food team members and ensure food safety standards.
• Manage schedules and work assignments for department team members.
• Analyze customer satisfaction and work on team development.

Skills

Food Safety

Team Leadership

Customer Relationship Management

Education

High School Diploma or Equivalent

Job description

Job Summary

To provide leadership to Team Members in all aspects of the department through coaching and mentoring. To stimulate business growth by implementing merchandising initiatives and building lifelong relationships with customers.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Food Safety experience
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain food quality standards without variation; ensure high standards of food safety and sanitation; keep all equipment in good working order.
• Supervise prepared food team members to maximize production and efficiency when the Prep Foods Team Leader/Manager is absent.
• Assist the Prep Foods Team Leader/Manager in controlling operating expenses and achieving budgeted food and labor costs; understand P&L/LOB reports.
• Manage department team members by creating schedules and work assignments, and enforcing company policies.
• Support in-store ads, sampling, and special events to increase profits. Stay aware of competitors in the area.
• Organize and maintain all food storage areas in accordance with health and safety standards, including labeling, cross-contamination prevention, and temperature control.
• Maintain accurate department records for review during audits.
• Analyze Customer Satisfaction Survey and Mystery Shopper reports to identify improvement areas; work with the Team Leader/Manager to coach team members accordingly.
• Ensure proper procedures are followed to meet out-of-stock percentage goals.
• Promote continuous development of team members and identify candidates for the Management Development Program.
• Prepare food for customers through cooking, frying, and grilling, including prep work like chopping, dicing, and slicing.
• Read recipes and follow instructions accurately.
• Set up and maintain Gourmet food cases throughout the day.
• Package, weigh, and display food for Grab and Go cases; routinely check product dates.
• Engage in suggestive selling with product knowledge and sample products for customers.