PREOPERATIVE OPTIMIZATION ASSOCIATE

Holyoke-Medical-Center; Holyoke (MA); On-site; USD 30,000 - 43,000; Full time

Job summary

Holyoke Medical Center is seeking a Pre-Op Surgical Associate to coordinate preoperative preparation in the final days before surgery. You will work closely with the surgical team to ensure patients are ready for procedures, reviewing charts and verifying orders, clearances, and medications.

The role emphasizes strong communication, organizational skills, and the ability to handle multiple tasks in a fast-paced hospital environment.

Qualifications

• Medical Assistant or Office Assistant training required.
• Experience in hospital or outpatient settings using EMR preferred.
• Excellent customer service and communication skills required.
• Ability to lift up to 10 pounds and work in an hospital setting.

Responsibilities

• Review surgical charts for the following day.
• Assemble add-on charts for the following day.
• Organize patient charts and paperwork.
• Verify H&P, required clearances, and surgical orders.
• Print consent forms and manage scanned consents.
• Instruct patients on preoperative medication holds.
• Coordinate consents/H&P with surgical offices.
• Gather documentation for anesthesia needs.
• Determine pre-procedure arrival times and transportation needs.
• Make pre-operative calls to confirm instructions and arrival times.
• Order documents as needed.
• Answer calls from medical offices and schedulers.
• Perform any other duties as assigned by Nursing Leadership.

Skills

Customer relations

Communication

Interpersonal skills

Organizational skills

Independent work

Multitasking

Education

Medical Assistant training

Office Assistant training

Tools

EMR system

Office computer

Job description

Holyoke Medical Center · Pre Op Surgical (50160)

Holyoke , MA

Professional

Full Time , 40 , day shift , 0730- 1600

Salary: $22.00 - $31.00 hourly

Note: The compensation range noted above represents the base salaries for all positions at a given grade acrossthe health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range.

THE PREOPERATIVE OPTIMIZATION ASSOCIATE IS AN ESSENTIAL ROLE THAT WILL BE WORKING CLOSELY WITH MANY ASPECTS OF THE SURGICAL TEAM IN A COORDINATED EFFORT TO ENSURE THAT PATIENTS ARE PREPARED FOR THEIR SURGICAL PROCEDURE IN THE FINAL DAYS LEADING UP TO THE SURGERY DATE.

DUTIES AND RESPONSIBILITIES:

Note: The compensation range noted above represents the base salaries for all positions at a given grade acrossthe health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range.

THE PREOPERATIVE OPTIMIZATION ASSOCIATE IS AN ESSENTIAL ROLE THAT WILL BE WORKING CLOSELY WITH MANY ASPECTS OF THE SURGICAL TEAM IN A COORDINATED EFFORT TO ENSURE THAT PATIENTS ARE PREPARED FOR THEIR SURGICAL PROCEDURE IN THE FINAL DAYS LEADING UP TO THE SURGERY DATE.

• To review all surgical charts for following day
• To put together add on charts for following day.
• To organize patient charts (paperwork arranged in correct area of chart).
• To verify History and Physical completed and mentions need for procedure, medical clearance, specialty clearance (Cardiology/ pulmonary/ neurology/ etc.).
• To verify that surgical orders are entered and that order matches H&P, and surgical schedule
• To print consents scanned in from office/generate consents not scanned.
• Instruct surgical patients on medications that need to be held prior to procedure(anticoagulant/glp1/diabetic meds).
• To call surgical offices for consents/H&P if not present.
• To call other medical offices to get supporting documentation for anesthesia needs.
• To help determine the patients pre-procedure arrival time.
• To make pre-operative calls to confirm patients have surgical instructions and time of arrival forprocedure; confirm transportation and help book hospital transport if needed.
• To order needed documents when running low.
• To answer incoming calls from medical offices and surgical schedulers.
• To perform any and all additional responsibilities based upon the needs of the department, as determined by Nursing Leadership.

QUALIFICATIONS/JOB REQUISITES:

Education: Medical Assistance, Office Assistant

Experience: Experience in a hospital or outpatient care setting using the electronic medical record (EMR). Surgical support experience preferred.

MISCELLANEOUS:

Working Conditions: Office setting within the hospital; ability to lift and carry up to 10 poundsunassisted; exposure to confidential information; interaction with patients, physicians, and staff

Equipment Used: Computer, printer; fax machine; electronic medical record (EMR); telephone

Special Aptitudes/Activities: Understanding of medical terminology and the ability tonavigate the EMR; communication and interpersonal skills; excellent customer relations skills; ability torelate to people of all ages; knowledge of learning principles applicable to people of different ages andculturally diverse backgrounds; manual dexterity; organizational skills; attention to detail; ability tounderstand both oral and written instructions; ability to work independently; ability to handle multiple tasks over long periods of time; hearing and visual skills, including depth perception, color acuity and peripheral vision