Preneed & Aftercare Sales Consultant

Heritage Operating LLC; Covington (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Heritage Operating LLC in Covington, GA seeks a Future Care Advisor to guide families through prearrangement and aftercare options. This full-time role focuses on compassionate consultation, contract processing, and building community relationships to meet service goals.

You will attend seminars, conduct meetings with families, manage CRM data, and collaborate with funeral home leadership. Prior sales or client-service experience preferred; evenings and weekends may be required.

Qualifications

• Proven track record in sales or customer service.
• Ability to communicate with empathy and professionalism.
• Experience with CRM tools and sales processes.

Responsibilities

• Lead preneed and at-need family meetings.
• Explain funeral, cremation, and memorial options.
• Document contracts and ensure compliance.
• Build community relationships to source referrals.
• Maintain CRM records of leads and appointments.

Skills

Sales experience

Empathy

Communication skills

CRM experience

Tools

CRM software

Job description

Heritage Operating LLC in Covington, GA seeks a Future Care Advisor to guide families through prearrangement and aftercare options. This full-time role focuses on compassionate consultation, contract processing, and building community relationships to meet service goals.

You will attend seminars, conduct meetings with families, manage CRM data, and collaborate with funeral home leadership. Prior sales or client-service experience preferred; evenings and weekends may be required.