Premium Theater Server — Guest Experience & Service

Cinépolis Cinemas USA; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount on tickets, food, &

milestone gifts for work anniversies

Job summary

Cinépolis USA in Austin seeks a service‑driven team member for its theater Operations. You will greet guests, guide them through the dining menu, upsell add-ons, and manage orders at the Vista POS to ensure a smooth experience between screenings.

This role emphasizes hospitality, teamwork, and integrity; you will handle alcohol service with safety, verify IDs, and support daily operations. Flexible weekends/holidays required. Employee discounts available.

Qualifications

• Must be 18 years or older and able to work in a fast-paced theater environment.
• 1+ years of full-service serving experience with customer-facing roles.
• ServSafe, Food Handler, and Alcohol certifications required.

Responsibilities

• Greet guests warmly and guide them through the dining menu and promos.
• Input orders in Vista POS quickly and accurately; ensure timely service.
• Assist with upselling and maintaining restaurant flow between screenings.
• Handle payments and verify IDs for alcoholic beverages.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

ServSafe certification

Food Handler certification

Alcohol service certification

Tools

Vista POS

Job description

Cinépolis USA in Austin seeks a service‑driven team member for its theater Operations. You will greet guests, guide them through the dining menu, upsell add-ons, and manage orders at the Vista POS to ensure a smooth experience between screenings.

This role emphasizes hospitality, teamwork, and integrity; you will handle alcohol service with safety, verify IDs, and support daily operations. Flexible weekends/holidays required. Employee discounts available.