Premium Theater Server — Guest Experience Pro

Cinépolis USA; West Hartford (CT); On-site; USD 21,000 - 28,000; Part time

Job summary

Cinépolis USA is seeking a part-time team member at our West Hartford theater. You will greet guests, guide them through the menu, take orders, and service food and drinks with upselling responsibilities. You must be 18+, have ServSafe and Alcohol certifications, and be comfortable using Vista POS.

The role emphasizes friendly, proactive guest interactions, adherence to procedures, and teamwork in a fast-paced cinema environment, including holidays and weekends.

Qualifications

• Must be 18 years or older.
• 1+ years of full-service serving experience.
• ServSafe, Food Handler, and Alcohol certifications required.
• Ability to work with Vista Point of Sale System and perform basic math.
• Strong interpersonal and communication skills.

Responsibilities

• Greet guests and assist during theater service.
• Operate the Plex Call System and coordinate with staff.
• Deliver food and beverages, upsell menu items, and upsell promotions.
• Take and input orders accurately, ensure timely service.
• Assist with seating, crowd control, and maintain theater cleanliness.

Skills

Guest service

Communication

Problem-solving

Flexibility

Teamwork

Tools

Vista POS

Job description

Cinépolis USA is seeking a part-time team member at our West Hartford theater. You will greet guests, guide them through the menu, take orders, and service food and drinks with upselling responsibilities. You must be 18+, have ServSafe and Alcohol certifications, and be comfortable using Vista POS.

The role emphasizes friendly, proactive guest interactions, adherence to procedures, and teamwork in a fast-paced cinema environment, including holidays and weekends.