Premium Suites Manager, TD Garden

Delaware North; Boston (MA); On-site; USD 66,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Annual bonus

Paid vacation & holidays

Parental bonding leave

Tuition reimbursement

Friends & family discounts

Job summary

Delaware North Sportservice at TD Garden in Boston seeks a Premium Suites Manager to oversee all suite operations during events, ensuring a memorable guest experience and high-quality service.

You will recruit, train, and schedule suite staff, manage labor budgets, inventory controls, and work with culinary to ensure food quality and dietary accommodations. Evening, weekend, and holiday work required; no degree is necessary.

Qualifications

• Minimum of three years' hospitality management experience required, preferably in a high-volume setting.
• Strong managerial and leading ability.
• Experience with inventory, cost control, and purchasing required.
• Financial management accountability and budgeting experience required.
• Ability to analyze data and make decisions independently.
• Ability to work evenings, weekends, and holidays.
• No degree required.

Responsibilities

• Oversee all suite operations for games, concerts, and special events.
• Ensure consistent, high-quality service across all suites.
• Recruit, train, schedule, and develop suite employees and supervisors.
• Manage labor budgets, scheduling, and productivity.
• Maintain inventory controls and minimize waste.
• Partner with culinary to ensure food quality, presentation, and timely execution.
• Oversee menu execution, ordering, replenishment, and dietary accommodations.
• Ensure compliance with food safety, sanitation, and responsible alcohol service.
• Ensure company policies, procedures, and deadlines are consistently met.
• Other duties as assigned by management.

Skills

Hospitality management

Leadership

Budgeting

Inventory control

Data analysis

Evenings/weekends/holidays

Decision making

Job description

The opportunity

Delaware North Sportservice is searching for a Premium Suites Manager to join our team at TD Garden in Boston, Massachusetts. As a Premium Suites Manager, you will oversee the operations of the suites department at TD Garden on event days providing memorable experience for our guests.

Pay

Minimum – Anticipated Maximum Base Salary: $65,500 - $88,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What We Offer

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Oversee all suite operations for games, concerts, and special events
• Ensure consistent, high-quality service across all suites
• Recruit, train, schedule, and develop suite employees and supervisors
• Manage labor budgets, scheduling, and productivity
• Maintain inventory controls and minimize waste
• Partner with culinary to ensure food quality, presentation, and timely execution
• Oversee menu execution, ordering, replenishment, and dietary accommodations
• Ensure compliance with food safety, sanitation, and responsible alcohol service
• Ensure company policies, procedures, and deadlines are consistently met
• Other duties as assigned by management

More About You

• Minimum of three years' hospitality management experience required, preferably in a high-volume setting
• Strong managerial and leading ability
• Experience with inventory, cost control, and purchasing required
• Financial management accountability and budgeting experience required
• Ability to analyze data and make decisions independently
• Ability to work evenings, weekends, and holidays
• No degree required

Shift details

• Days
• Evenings
• Holidays
• Weekends
• Events

Who We Are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$ 65500 per year