Premium Suites Experience Manager

Birmingham Jefferson Convention Complex; Birmingham (AL); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

Sodexo is seeking an experienced Suites Manager in Birmingham, AL to lead suite operations, manage a high-performing team, and deliver premium guest experiences across diverse events.

You will ensure flawless service quality, safety compliance, and collaboration with cross-functional teams to elevate each event. A bachelor's degree and 3–5 years of related management experience are required.

Qualifications

• Experience delivering premium guest experiences in high-end venues or luxury settings.
• Proven leadership to inspire teams, manage performance and drive service excellence.
• Excellent communication with guests, clients, and staff at all levels.
• Strong problem-solving skills to adapt to operational challenges under pressure.
• In-depth knowledge of food safety regulations and best practices.

Responsibilities

• Oversee suite operations and staff to ensure flawless events.
• Lead a dedicated team and maintain exceptional guest experiences from start to finish.
• Ensure adherence to service quality, safety, and regulatory standards across events.

Skills

Food & Beverage management

Leadership

Communication skills

Problem-solving

Food safety regulations

Education

Bachelor's degree or equivalent experience

Job description

Sodexo is seeking an experienced Suites Manager in Birmingham, AL to lead suite operations, manage a high-performing team, and deliver premium guest experiences across diverse events.

You will ensure flawless service quality, safety compliance, and collaboration with cross-functional teams to elevate each event. A bachelor's degree and 3–5 years of related management experience are required.