Suites Manager

Birmingham Jefferson Convention Complex; Birmingham (AL); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

Sodexo is seeking an experienced Suites Manager in Birmingham, AL to lead suite operations, manage a high-performing team, and deliver premium guest experiences across diverse events.

You will ensure flawless service quality, safety compliance, and collaboration with cross-functional teams to elevate each event. A bachelor's degree and 3–5 years of related management experience are required.

Qualifications

• Experience delivering premium guest experiences in high-end venues or luxury settings.
• Proven leadership to inspire teams, manage performance and drive service excellence.
• Excellent communication with guests, clients, and staff at all levels.
• Strong problem-solving skills to adapt to operational challenges under pressure.
• In-depth knowledge of food safety regulations and best practices.

Responsibilities

• Oversee suite operations and staff to ensure flawless events.
• Lead a dedicated team and maintain exceptional guest experiences from start to finish.
• Ensure adherence to service quality, safety, and regulatory standards across events.

Skills

Food & Beverage management

Leadership

Communication skills

Problem-solving

Food safety regulations

Education

Bachelor's degree or equivalent experience

Job description

Job Description

We are seeking an experienced Suites Manager for the Birmingham Jefferson Convention Complex located in Birmingham, AL!

About the job

Be at the forefront of creating exceptional premium experiences for guests, combining hospitality, food service, and event execution. You’ll lead a dedicated team, oversee suite operations, and ensure every detail, from service quality to safety standards, runs flawlessly, leaving a lasting impression on every visitor.

What’s in it for you

• The opportunity to deliver luxury, high-touch experiences that guests remember and talk about.
• A leadership role where your management and service standards directly impact guest satisfaction and revenue.
• Collaboration with dynamic teams across multiple departments in a fast-paced, high-profile environment.
• The chance to design personalized food and beverage offerings that elevate each event.
• Recognition for fostering a positive, team-oriented culture that emphasizes excellence and attention to detail.
• Exposure to a variety of events and operational challenges that keep each day exciting and rewarding.
• Career growth opportunities in premium hospitality within a high-energy, prestigious venue.

What you’ll bring

• Demonstrated experience in food and beverage management, ideally within high-end venues, luxury restaurants, or sports/event settings.
• Proven leadership skills with the ability to inspire teams, manage performance, and deliver exceptional guest experiences.
• Excellent communication skills to engage effectively with guests, clients, and staff at all levels.
• Strong problem-solving abilities and the ability to respond quickly to operational challenges under pressure.
• In-depth knowledge of food safety regulations and best practices to maintain high standards of service and compliance.

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 3-5 years
• Related Experience: 3-5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law