Premium Service Advisor – Luxury Auto Concierge

Audiconcord; Berkeley (CA); On-site; USD 3,399 - 14,000; Full time

Benefits offered by this job

PTO and Paid Holidays

Excellent benefits package including medical, dental, & vision

401K and employer match

Employee discounts on vehicle purchases, parts, and service.

Job summary

Sunwise Auto Group is searching for an experienced Service Advisor to enhance the customer experience at Weatherford BMW in Berkeley, California. This role involves ensuring customer satisfaction and effective service delivery, along with providing concierge support for inquiries.

The ideal candidate should possess a minimum of 3 years in automotive service, excellent communication skills, and a clean driving record. The position offers competitive compensation, including a monthly pay range of $3,399.07 to $14,000, and a supportive work environment.

Qualifications

• Minimum of 3 years’ experience in automotive service.
• Professional and well-groomed personal appearance.
• Strong record of positive customer satisfaction results.

Responsibilities

• Establish and maintain strong relationships with customers.
• Provide concierge support for owner inquiries.
• Oversee service orders and flow of Drive Lane.

Skills

Excellent follow-through skills

Fantastic communication skills

Broad knowledge of new vehicle technologies

Analytical and problem-solving skills

Team oriented and self-motivated

Education

Minimum of 3 years experience

Valid driver's license and clean driving record

Experience with CDK preferred

Job description

Sunwise Auto Group is searching for an experienced Service Advisor to enhance the customer experience at Weatherford BMW in Berkeley, California. This role involves ensuring customer satisfaction and effective service delivery, along with providing concierge support for inquiries.

The ideal candidate should possess a minimum of 3 years in automotive service, excellent communication skills, and a clean driving record. The position offers competitive compensation, including a monthly pay range of $3,399.07 to $14,000, and a supportive work environment.