Premium Seating Guest Experience Specialist

Priority Dispatch Corp.; Foxborough (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Gillette Stadium is hiring a Premium Seating Staff member to deliver outstanding hospitality during events in Foxborough, MA. You will welcome guests, verify entry, and help resolve ticket or seating issues while maintaining Club/Suite integrity.

This part-time role requires a high school diploma or equivalent, the ability to stand for long periods, and availability on nights, weekends, and holidays.Candidates should be service oriented, adaptable, and able to communicate clearly with diverse

Qualifications

• High school diploma or equivalent required.
• Strong customer-service mindset and hospitality.
• Able to communicate clearly with diverse guests in a lively venue.
• Willingness to work nights, weekends and holidays as part of event schedules.

Responsibilities

• Welcome Premium Seating guests with a friendly, professional demeanor.
• Scan tickets to verify entry and assist with mobile ticketing issues.
• Ensure Club/Suite access by checking tickets or wristbands as needed.
• Resolve seat disputes or Code of Conduct violations with stadium security.
• Provide ADA accommodations and directions to guests throughout events.
• Be visible, accessible, and ready to assist with questions or service opportunities.
• Support safety by monitoring crowd activity and reporting concerns.
• Participate in special projects and assignments as needed.

Skills

Customer service

Communication skills

Flexibility

Teamwork

Problem solving

Education

High School Diploma or Equivalent

Job description

Gillette Stadium is hiring a Premium Seating Staff member to deliver outstanding hospitality during events in Foxborough, MA. You will welcome guests, verify entry, and help resolve ticket or seating issues while maintaining Club/Suite integrity.

This part-time role requires a high school diploma or equivalent, the ability to stand for long periods, and availability on nights, weekends, and holidays.Candidates should be service oriented, adaptable, and able to communicate clearly with diverse