Premium Room Service Attendant - Guest Experience

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with employer matching

Complimentary hotel stays worldwide

Tuition reimbursement

Time off plans on day of hire

Wellbeing programs

Employee meals and beverages

Job summary

Naples Beach Club, A Four Seasons Resort, seeks a guest‑focused server to deliver room service and front‑of‑house support. You will describe menu items, ensure accuracy, and engage guests with refined service in a luxury setting.

Candidates should have a high school diploma or equivalent, solid English communication, and at least 1 year in food service. The role offers a comprehensive benefits package and a team‑oriented environment in sunny Southwest Florida.

Qualifications

• High school diploma or equivalent.
• Average reading, writing, and oral proficiency in English.
• Minimum of 1 year in food service or related work preferred.

Responsibilities

• Deliver food orders including any special needs to guests in-room and check accuracy with the kitchen.
• Greet guests and describe items with vivid descriptions of origin, taste, and preparation.
• Breakdown, clean and set up room service tables and stations; use mobile devices for orders.
• Anticipate guest needs, confirm satisfaction, and respond to concerns promptly.
• Close guest checks with correct room number and signature; settle voids or comps.
• Adhere to Four Seasons’ Work Rules and Standards; collaborate with teammates.

Skills

Customer service

English proficiency

Teamwork

Education

High school diploma or equivalent

Job description

Naples Beach Club, A Four Seasons Resort, seeks a guest‑focused server to deliver room service and front‑of‑house support. You will describe menu items, ensure accuracy, and engage guests with refined service in a luxury setting.

Candidates should have a high school diploma or equivalent, solid English communication, and at least 1 year in food service. The role offers a comprehensive benefits package and a team‑oriented environment in sunny Southwest Florida.