Premium Retail Sales Associate — Elite Customer Experience

Brobston Group

Denver (CO)

On-site

USD 30,000 - 32,000

Full time

9 days ago

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Job summary

Canada Goose is seeking a Retail Sales Associate in Denver (Cherry Creek) to deliver exceptional customer service and drive sales in a luxury retail environment. The role emphasizes clienteling, CRM follow-up, and teamwork with store leadership to meet targets and uphold brand standards.

Candidates should have 2+ years in apparel retail, experience with luxury brands, strong communication, and multi-tasking abilities.

Qualifications

Minimum 2 years customer service experience in apparel retail.
Proven record of successful sales performance.
Experience with affluent and luxury brands in high traffic locations.
Strong time management and multitasking skills.
Proficiency in CRM processes; Mandarin bonus is a plus.

Responsibilities

Achieve or exceed personal sales targets and productivity standards.
Build a positive store environment through effective communication and collaboration with management.
Attend and participate in store meetings, events and product knowledge sessions.
Drive NPS and other selling metrics such as conversion and average dollar per transaction.
Maintain CRM through clienteling and after-sale customer engagement.
Handle POS transactions in compliance with company standards.
Maintain Visual Merchandise directives and store upkeep.