Luxury Retail Sales Associate – Elevate Customer Experience

Canada Goose; Columbus (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Total Rewards Program

Goose Rewards

Volunteer time

Job summary

Canada Goose is seeking a Retail Sales Associate (full-time) in Cherry Creek, Colorado. You will work to achieve sales targets, create a welcoming store environment, attend product knowledge sessions, and contribute to CRM-driven clienteling and post-sale engagement.

The role emphasizes delivering exceptional customer service, meeting metrics like conversion and AOV, and maintaining store standards. Proficiency with CRM tools and MS Office is beneficial.

Qualifications

• Minimum 2 years of customer service experience in apparel retail or luxury brands.
• Proven record of successful sales performance.
• Strong communication and CRM familiarity.

Responsibilities

• Achieve or exceed personal sales targets and productivity standards.
• Build a positive store environment through effective communication and teamwork.
• Attend store meetings and product knowledge sessions.
• Drive NPS and other selling metrics like conversion and AOV.
• Develop CRM through clienteling and post-sale engagement.
• Maintain visual merchandise and handle POS transactions.

Skills

Customer service

Sales

CRM

Time management

Communication

Teamwork

Tools

Microsoft Office

Word

Excel

Job description

Canada Goose is seeking a Retail Sales Associate (full-time) in Cherry Creek, Colorado. You will work to achieve sales targets, create a welcoming store environment, attend product knowledge sessions, and contribute to CRM-driven clienteling and post-sale engagement.

The role emphasizes delivering exceptional customer service, meeting metrics like conversion and AOV, and maintaining store standards. Proficiency with CRM tools and MS Office is beneficial.