Premium Project Support Specialist

Comcast (CC) of Willow Grove; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Comcast Business is seeking a Premium Support Specialist to oversee small projects and support larger ones, coordinating with vendors and cross-functional teams to meet goals. The role emphasizes project documentation, schedule management, and proactive stakeholder communication.

Responsibilities include defining scope, budgeting, risk management, and ensuring timely, cost-effective delivery while maintaining compliance with specifications and organizational standards.

Qualifications

• Bachelor's Degree required.
• 0-2 years of relevant work experience.

Responsibilities

• Managing projects under direct supervision to ensure timely completion and adherence to specifications
• Employing formal methodologies and tools for resource, budget, risk, and change management
• Defining project scope and objectives to align with organizational goals
• Coordinating cross-functional teams, including vendors, to meet project milestones and deliverables
• Developing, maintaining, and managing comprehensive project documentation and plans
• Directing project schedules and budgets, monitoring progress against established parameters
• Facilitating communication with all stakeholders to ensure transparency and engagement
• Providing detailed status reports and escalating issues as needed to maintain project momentum
• Conducting project meetings to align team efforts and address any emerging challenges
• Assisting in the continuous improvement of project management practices and tools
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned.

Education

Bachelor's Degree

Job description

Comcast Business is seeking a Premium Support Specialist to oversee small projects and support larger ones, coordinating with vendors and cross-functional teams to meet goals. The role emphasizes project documentation, schedule management, and proactive stakeholder communication.

Responsibilities include defining scope, budgeting, risk management, and ensuring timely, cost-effective delivery while maintaining compliance with specifications and organizational standards.