Premium Project Support Specialist

Comcast Corporation; Georgia; Hybrid; USD 52,000 - 76,000; Full time

Job summary

Comcast Business is seeking a Premium Support Specialist (remote) to assist with project-related inquiries and customer-focused tasks from Georgia. The role emphasizes collaboration with cross-functional teams, maintaining clear documentation, and delivering timely support for our enterprise customers.

The candidate will engage with vendors and internal teams, support project milestones, and ensure adherence to specifications while providing proactive communication and problem-solving.

Qualifications

• Collaborate with cross-functional teams to meet project goals.
• Align actions with strategic objectives and customer outcomes.
• Work effectively with others to deliver results and improve processes.

Responsibilities

• Assist with projects under supervision to ensure timely completion and adherence to specifications.
• Engage with vendors and cross-functional teams to manage milestones and deliverables.
• Maintain comprehensive project documentation and plans.
• Support communication with stakeholders for transparency and engagement.
• Prepare detailed status reports and escalate issues to maintain momentum.
• Participate in continuous improvement of project management practices and tools.
• Maintain regular attendance and be available for nights, weekends, and overtime as needed.
• Perform other duties as assigned.

Skills

Collaboration

Strategic Objectives

Teamwork

Education

Bachelor's Degree

Job description

Comcast Business is seeking a Premium Support Specialist (remote) to assist with project-related inquiries and customer-focused tasks from Georgia. The role emphasizes collaboration with cross-functional teams, maintaining clear documentation, and delivering timely support for our enterprise customers.

The candidate will engage with vendors and internal teams, support project milestones, and ensure adherence to specifications while providing proactive communication and problem-solving.