Premium Payment Specialist — Hybrid (Insurance Billing)

Sentara Health Administration, Inc.; Virginia Beach (VA); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401k with Employer Match

Tuition Assistance

Student Debt Pay Down

Life Insurance

Adoption & Fertility Reimbursement

Pet Insurance

Job summary

Sentara Health Administration, Inc. seeks an Insurance Premium Payment Associate in a hybrid role at Sentara Park, Virginia Beach. The position involves handling telephonic payment inquiries and processing payments for insurance products, while delivering strong customer service.

Candidates should have at least one year of healthcare insurance billing experience and solid verbal communication, with computer skills and attention to detail. Collections experience is preferred but not required.

Qualifications

• High School Diploma required.
• One year of related experience in Healthcare Insurance / billing.
• One year of strong customer service experience; collections experience preferred.

Responsibilities

• Responds to record and process telephonic payment inquiries.
• Accepts initial and ongoing payments for insurance products.
• Maintains high level of customer service during calls.
• Works across multiple computer programs concurrently.
• Manages changing call volume demands in a hybrid environment.

Skills

Customer service

Verbal communication

Computer skills

Detail oriented

Collections experience

Education

High School Diploma

Job description

Sentara Health Administration, Inc. seeks an Insurance Premium Payment Associate in a hybrid role at Sentara Park, Virginia Beach. The position involves handling telephonic payment inquiries and processing payments for insurance products, while delivering strong customer service.

Candidates should have at least one year of healthcare insurance billing experience and solid verbal communication, with computer skills and attention to detail. Collections experience is preferred but not required.