Luxury Retail Sales Specialist — Personalized Customer Experience

LONGCHAMP USA, INC.; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

LONGCHAMP USA, INC. is seeking individuals who can deliver a personalized and memorable customer experience while applying the house sale ceremony with precision. The role focuses on achieving sales objectives through proactive engagement and a strong commitment to customer satisfaction.

You will manage current CRM actions, loyalty programs, and follow-up with customers to grow the portfolio. You will also ensure smooth store operations, including stock management, deliveries, and maintenance of

Responsibilities

• Deliver a personalized and memorable customer experience by masterfully applying the house sale ceremony.
• Achieve individual sales objectives (turnover, average basket, conversion rate) by adopting a proactive and committed posture.
• Manage current CRM actions (loyalty, customer follow-up, contact) by contributing to the development of the customer portfolio.
• Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.

Job description

LONGCHAMP USA, INC. is seeking individuals who can deliver a personalized and memorable customer experience while applying the house sale ceremony with precision. The role focuses on achieving sales objectives through proactive engagement and a strong commitment to customer satisfaction.

You will manage current CRM actions, loyalty programs, and follow-up with customers to grow the portfolio. You will also ensure smooth store operations, including stock management, deliveries, and maintenance of