Premium Lounge Supervisor

Flik Hospitality Group

Houston (TX)

On-site

USD 32,000 - 33,000

Full time

9 hours ago

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Benefits offered by this job

Free meals

Uniforms and laundering

Job summary

Flik Hospitality Group is seeking a Lounge Supervisor to oversee the premium lounge operations, ensuring exceptional guest experiences and adherence to food safety standards. You will partner with unit leadership to support staff, maintain a welcoming environment, and exceed client expectations.

The role requires 3-5 years in hospitality or related settings, with supervisory experience and a strong customer-service mindset.

Qualifications

Associate degree or equivalent experience preferred.
3-5 years of hospitality, food service, restaurant, hotel, lounge, catering, or related environments.
Previous supervisory or leadership experience preferred.
Strong customer service and hospitality mindset.
Knowledge of food safety, sanitation, and health department regulations.
Excellent communication, interpersonal, and problem‑solving skills.

Responsibilities

Support daily lounge operations to ensure exceptional hospitality, service quality, and guest satisfaction.
Partner with management to maintain compliance with company policies, food safety, sanitation, and workplace safety standards.
Supervise and support associates, providing training, coaching, and guidance to promote team success.
Monitor food and beverage presentation, product quality, cleanliness, and overall lounge appearance.
Assist with inventory control, product replenishment, and waste reduction initiatives.
Address guest concerns promptly and professionally to ensure a positive experience.
Support staffing, scheduling, and operational needs as required.
Foster positive relationships with clients, guests, and team members.
Perform other duties as assigned.