Hospitality Operations Supervisor — Lead Talent & Service

Compass Group USA; San Francisco (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's Flik Hospitality Group seeks an experienced operations supervisor to monitor activities and ensure conformance with company, government and accrediting standards. You will support unit management and lead efforts to deliver exceptional service and safety compliance.

Responsibilities include supervising staff, maintaining quality, sanitation and infection control, and meeting client expectations.

Qualifications

• Associate’s Degree, or comparable experience
• 3-5 years of relevant experience
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
• The ability to multi-task and establish priorities
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership

Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Performs other duties as assigned

Skills

Supervisory leadership

Communication skills

Multi-tasking & prioritization

Initiative & urgency

Education

Associate’s Degree or comparable experience

Job description

Compass Group USA's Flik Hospitality Group seeks an experienced operations supervisor to monitor activities and ensure conformance with company, government and accrediting standards. You will support unit management and lead efforts to deliver exceptional service and safety compliance.

Responsibilities include supervising staff, maintaining quality, sanitation and infection control, and meeting client expectations.