Premium Leasing Specialist: Guest Experience & Closings

The Bainbridge Companies, LLC; Orlando (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K company match

Paid time off

Job summary

The Bainbridge Companies in Orlando is seeking a Leasing Specialist to close leases while delivering best-in-class customer service to guests and residents. You will tailor the leasing experience to each guest and showcase our A+ luxury communities.

As part of our team, you’ll tour properties, manage the leasing process, and contribute to local marketing efforts. This role emphasizes guest outreach, lease renewals, and administrative duties, with growth opportunities within our expanding company.

Qualifications

• Previous leasing or sales experience preferred
• Excellent communication and interpersonal skills
• Team-oriented
• Strong customer service orientation and the ability to build rapport with diverse people
• Detail-oriented
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite)
• High school diploma or equivalent; college degree preferred
• This role MAY require a valid driver’s license

Responsibilities

• Welcome and Tour our Guests: Enthusiastically greet our guests, understand their lives and needs, then tour our A+ luxury communities to showcase how they are welcome into your community and what sets us apart
• Manage the Leasing Process: Prepare lease paperwork, conduct credit/background checks, communicate throughout the move‑in, and then offer an easy and thorough move‑in day experience
• Marketing: Understand, champion, and create your local and digital marketing media strategy across all socials, events, and promotional activities
• Customer Service: Provide best‑in‑class customer service to all residents and guests. Address resident questions, concerns, and maintenance requests promptly and professionally
• Guest Outreach: Proactively reach out to prospects through phone calls, email campaigns, and networking events to generate leads and schedule property tours
• Lease Renewals: Assist with lease renewals and resident retention efforts by building strong relationships with current residents and providing personalized service
• Other Admin: Perform various administrative duties such as reporting, maintaining leasing files, updating resident databases, and processing rental payments

Skills

Excellent communication

Interpersonal skills

Team oriented

Customer service oriented

Detail oriented

Organizational skills

MS Office

Yardi

Knock

OneSite

Education

High school diploma or equivalent

College degree preferred

Tools

Yardi

Knock

OneSite

Job description

The Bainbridge Companies in Orlando is seeking a Leasing Specialist to close leases while delivering best-in-class customer service to guests and residents. You will tailor the leasing experience to each guest and showcase our A+ luxury communities.

As part of our team, you’ll tour properties, manage the leasing process, and contribute to local marketing efforts. This role emphasizes guest outreach, lease renewals, and administrative duties, with growth opportunities within our expanding company.