Premium Land Rover Service Manager — Lead & Grow

Joe Bullard Automotive Group; Mobile (AL); On-site; USD 160,000 - 190,000; Full time

Job summary

Joe Bullard Automotive Group is seeking an experienced Automotive Service Manager for the Land Rover Gulf Coast location in Mobile, AL. This role leads the service department, delivering premium customer experiences while driving profitability and efficiency.

The ideal candidate has a proven track record in automotive service management, with deep knowledge of warranty processes, scheduling, and team development.

Qualifications

• Proven success leading a franchise automotive service department.
• Strong understanding of labor sales, gross profit, productivity and expenses.
• Experience recruiting and developing service advisors and technicians.
• Commitment to outstanding customer experience and high satisfaction.
• Operational knowledge of warranty processes and service scheduling.

Responsibilities

• Lead daily operations of the service department.
• Maximize service sales, profitability, and efficiency.
• Coach service advisors and technicians.
• Foster accountability and teamwork for customer service excellence.
• Monitor performance and drive ongoing improvements.

Skills

Service management

Leadership

Customer experience

Financial statements

Team development

Job description

Joe Bullard Automotive Group is seeking an experienced Automotive Service Manager for the Land Rover Gulf Coast location in Mobile, AL. This role leads the service department, delivering premium customer experiences while driving profitability and efficiency.

The ideal candidate has a proven track record in automotive service management, with deep knowledge of warranty processes, scheduling, and team development.