Premium Kitchenware Retail Lead

ZWILLING J.A. Henckels LLC; Rosemont (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Seven paid sick days

50% employee discount

Medical, dental, and vision benefits

Incentive programs and chances to earn

Job summary

ZWILLING J.A. Henckels LLC in Chicago is seeking a Retail Keyholder to lead on the sales floor, support daily store operations, and open/close procedures. You’ll showcase premium cutlery, cookware, and kitchen tools while delivering exceptional service and building customer relationships.

The role emphasizes leadership, product knowledge, and alignment with company values in a dynamic, highly commutable retail environment near the Fashion Outlets of Chicago.

Qualifications

• Previous retail experience with supervisory exposure preferred.
• Strong leadership and customer service skills.
• Excellent communication and interpersonal abilities.
• A passion for cooking, food, or premium consumer products.

Responsibilities

• Deliver outstanding customer service and product knowledge to every shopper.
• Drive sales and help achieve individual and store performance goals.
• Open and close the store with cash-handling procedures.
• Support the Store Manager with daily operations and floor execution.
• Demonstrate products and educate customers on features and benefits.
• Maintain visual merchandising and store cleanliness standards.
• Assist with inventory, shipments, and stock replenishment.
• Support promotional events and customer engagement activities.
• Build lasting customer relationships through follow-up and CRM initiatives.

Tools

POS systems

Job description

ZWILLING J.A. Henckels LLC in Chicago is seeking a Retail Keyholder to lead on the sales floor, support daily store operations, and open/close procedures. You’ll showcase premium cutlery, cookware, and kitchen tools while delivering exceptional service and building customer relationships.

The role emphasizes leadership, product knowledge, and alignment with company values in a dynamic, highly commutable retail environment near the Fashion Outlets of Chicago.