Premium Inside Sales & CX Specialist (CRM & CEO Support)

Ballancer Pro; Clayton (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

A premium wellness technology company is seeking a highly organized Inside Sales & Customer Experience Specialist to support their sales team and CEO. The ideal candidate should have over 2 years of experience in sales support and CRM administration, particularly with Zoho CRM. Responsibilities include engaging with leads, ensuring efficient communication, and maintaining accurate records while representing the company's brand professionally. This role is crucial for optimizing the sales process and enhancing client relationships.

Qualifications

• 2+ years experience in sales support, lead qualification, SDR, and CRM administration.
• Hands-on experience with Zoho CRM.
• Strong written and verbal communication skills.

Responsibilities

• Respond promptly to inbound leads from multiple channels.
• Maintain accurate and up-to-date records in Zoho CRM.
• Schedule CEO sales calls only with qualified prospects.

Skills

Sales support

Lead qualification

CRM administration

Communication skills

Organizational skills

Detail-oriented

Tech-savvy

Tools

Zoho CRM

Square

Quickbooks

Job description

A premium wellness technology company is seeking a highly organized Inside Sales & Customer Experience Specialist to support their sales team and CEO. The ideal candidate should have over 2 years of experience in sales support and CRM administration, particularly with Zoho CRM. Responsibilities include engaging with leads, ensuring efficient communication, and maintaining accurate records while representing the company's brand professionally. This role is crucial for optimizing the sales process and enhancing client relationships.