CRM Operations Associate – Zoho & Data-Driven Growth

FOURESS SYNERGY; Cary (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

A growing business intelligence firm in Cary, North Carolina, is seeking a Junior CRM Associate Analyst to support and optimize their Zoho CRM ecosystem. This entry-level position involves maintaining CRM workflows, participating in scrum meetings, and identifying operational gaps. The ideal candidate holds a Bachelor's degree in a relevant field and has strong attention to detail. Experience with Zoho CRM or similar platforms is preferred, and excellent communication skills in English are essential.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Commerce, or a related field.
• 0–2 years of experience in CRM administration, business analysis, or operations support.
• Strong understanding of CRM concepts like pipelines and workflows.

Responsibilities

• Assist in the administration and improvement of the Zoho CRM system.
• Ensure data accuracy across leads and contacts.
• Take notes and track action items in meetings.

Skills

CRM concepts

Data cleaning

Excel / Google Sheets

Communication skills

Attention to detail

Education

Bachelor's degree in Business Administration or related field

Tools

Zoho CRM

HubSpot

Salesforce

Job description

A growing business intelligence firm in Cary, North Carolina, is seeking a Junior CRM Associate Analyst to support and optimize their Zoho CRM ecosystem. This entry-level position involves maintaining CRM workflows, participating in scrum meetings, and identifying operational gaps. The ideal candidate holds a Bachelor's degree in a relevant field and has strong attention to detail. Experience with Zoho CRM or similar platforms is preferred, and excellent communication skills in English are essential.