Premium Hotel Server | Elevate Guest Experience

Loews Hotels & Co; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Paid Parental Leave

Adoption Assistance

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Commuter Benefits

Complimentary meals in Team Member Caf

Food & Beverage discounts

Team Member Hotel Rates

Other discounts

Job summary

Loews Philadelphia Hotel is seeking a Restaurant Server to deliver warm, memorable dining experiences in Center City. You will greet guests, present menus, take orders with dietary considerations, and serve beverages and meals with attention to quality and presentation.

The role emphasizes guest service, teamwork, and a professional demeanor, including handling payments, maintaining menu knowledge, and contributing to a welcoming, efficient service environment.

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40-50 pounds as needed.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties.
• Support team members to ensure timely and coordinated service.
• Address guest concerns professionally and elevate when needed.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest service

Communication skills

Hospitality experience

Education

High School Diploma or equivalent

Job description

Loews Philadelphia Hotel is seeking a Restaurant Server to deliver warm, memorable dining experiences in Center City. You will greet guests, present menus, take orders with dietary considerations, and serve beverages and meals with attention to quality and presentation.

The role emphasizes guest service, teamwork, and a professional demeanor, including handling payments, maintaining menu knowledge, and contributing to a welcoming, efficient service environment.