Server Bank & Bourbon (Part-Time)

Loews Hotels, LLC.; Philadelphia (Philadelphia County); On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid sick days, vacation, and holidays

Bereavement leave

Tuition reimbursement

Commuter benefits

Meal discounts and hotel rates

Job summary

Loews Philadelphia Hotel is seeking a friendly Restaurant Server to deliver exceptional dining experiences. You will greet guests, present menus, and take orders with accuracy, while ensuring dishes meet quality standards. The role emphasizes teamwork and attentive service in a fast-paced hotel restaurant.

The position requires standing and lifting up to 40-50 pounds, with opportunities for growth, benefits, and a supportive team environment.

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40-50 pounds as needed.

Responsibilities

• Greet guests, present menus, and take orders accurately.
• Serve food and beverages with attention to quality and presentation.
• Check back with guests to ensure satisfaction.
• Process payments using POS systems and maintain station cleanliness.
• Provide menu recommendations and accommodate dietary preferences.
• Collaborate with kitchen and bar staff to deliver seamless service.
• Attend all mandatory trainings and perform other duties as assigned.

Skills

Guest service

Communication

Menu knowledge

Upselling

Teamwork

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia's skyline, arts scene and vibrant culture.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

You'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Paid Parental Leave
• Adoption Assistance
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Commuter Benefits for transit and parking
• Complimentary meals in Team Member Cafe while working
• Food & Beverage discounts in our on-site outlets
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

What We're Looking For

The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant's atmosphere, guest satisfaction, and overall success.

Who You Are

• Service-focused professional with strong communication skills
• Confident in menu knowledge and offering thoughtful recommendations
• Detail-oriented and organized during busy service periods
• Personable, warm, and committed to elevating the guest experience
• Collaborative teammate with a positive, solutions-focused mindset
• Veterans and military spouses are encouraged to apply.

What You Will Do

• Greet guests promptly and present menus with confidence
• Take accurate food and beverage orders, including dietary preferences
• Serve food and beverages efficiently while ensuring quality and presentation
• Check back with guests to ensure satisfaction throughout their visit
• Process payments accurately using POS systems
• Maintain thorough menu knowledge to offer recommendations
• Communicate guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean, tidy, and stocked
• Assist with opening, closing, and restocking dutiesSupport team members to ensure timely and coordinated service
• Address guest concerns professionally and escalated when needed
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

Required:

• Previous restaurant or hospitality experience
• Strong guest service and communication skills
• Ability to stand, bend, and lift up to 40-50 pounds as needed

Preferred:

• Experience with POS systems
• High School Diploma or equivalent