Premium Hotel Front Desk Associate

Renaissance Mobile Riverview Plaza & Battle House Renaissance Hotel & Spa; Mobile (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Battle House Hotel and Spa in Mobile, AL is seeking a Front Desk Clerk to provide smooth guest arrivals and departures while maintaining high hospitality standards. The role involves verifying room blocks, pre-registration, and room assignments, and ensuring guest satisfaction.

Responsibilities include warmly greeting guests, accurate room allocation, issuing keys, answering inquiries, and handling cash with precision, all while delivering memorable service to Marriott guests.

Qualifications

• Welcomes guests warmly and provides accurate information.
• Handles check-ins/check-outs efficiently and politely.
• Answers inquiries about hotel services and local amenities.

Responsibilities

• Greet guests in a professional, hospitable manner.
• Assign rooms based on location, rate, and preferences.
• Issue room keys and coordinate with Bellhop for arrivals.
• Assist guests with registrations, services, and directions.
• Maintain front desk records and handle cash transactions.

Skills

Guest service

Cash handling

Communication

Job description

Battle House Hotel and Spa in Mobile, AL is seeking a Front Desk Clerk to provide smooth guest arrivals and departures while maintaining high hospitality standards. The role involves verifying room blocks, pre-registration, and room assignments, and ensuring guest satisfaction.

Responsibilities include warmly greeting guests, accurate room allocation, issuing keys, answering inquiries, and handling cash with precision, all while delivering memorable service to Marriott guests.