Premium Home Design Showroom Concierge

California Closet Company, Inc.; Town of Islip (NY); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health insurance (Medical, Dental, Vision)

PTO and paid holidays

401K retirement plan with profit share

Job summary

California Closet Company, Inc. in Town of Islip is seeking a Customer Service Coordinator to enhance the customer experience by scheduling appointments and managing client communications. The role involves handling inquiries via phone and email while maintaining showroom presence.

Applicants should possess administrative/customer service experience, preferably in the luxury home renovations sector. This position offers competitive pay, with rates starting at $17 per hour, and opportunities for growth within the company.

Qualifications

• 1-2 years of administrative and/or customer service experience.
• Associates degree in a relevant field preferred.
• Ability to communicate professionally with clients.

Responsibilities

• Schedule appointments for Design Consultants using CRM.
• Answer incoming phone calls and emails.
• Maintain showroom cleanliness and assist clients.

Skills

Customer service experience

Data entry

Calendar management

Communication skills

Tech savvy

Education

Associates Degree in business administration/accounting

Tools

Salesforce

Microsoft Office

Job description

California Closet Company, Inc. in Town of Islip is seeking a Customer Service Coordinator to enhance the customer experience by scheduling appointments and managing client communications. The role involves handling inquiries via phone and email while maintaining showroom presence.

Applicants should possess administrative/customer service experience, preferably in the luxury home renovations sector. This position offers competitive pay, with rates starting at $17 per hour, and opportunities for growth within the company.