Premium Guest Experience Associate (Evenings & Events)

Oak View Group; Hartford (CT); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group (OVG) invites qualified candidates to join as Premium Runner at PeoplesBank Arena in Hartford, CT. You will deliver elevated service to premium guests in Suites, Clubs, Loges and Restaurants, ensuring timely delivery of food and beverages.

This role pays an hourly rate of $16.94 and is tip eligible, with benefits for part‑time roles. The position remains open through December 18, 2026, at a premier Connecticut venue under OVG management.

Qualifications

• Experience in fast-paced, high-volume service environments preferred.
• Arena or live-event food & beverage service is a plus.
• Exceptional communication skills and a guest-first attitude.
• Strong ability to work in a team.
• Comfortable with physical duties, including walking, standing, lifting, and bending.
• Availability to work evenings, weekends and holidays as per event schedule.

Responsibilities

• Deliver timely, accurate, and professional service to guests in premium seating areas.
• Ensure all food and beverage items are neatly presented and delivered with care.
• Monitor assigned sections and maintain a clean, organised, and professional environment.
• Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed.
• Communicate effectively with servers, supervisors and kitchen staff to ensure smooth service.
• Support event set‑up, service and tear‑down across premium spaces.
• Adhere to all company policies, safety protocols and sanitation standards.
• Maintain accurate inventory and requisition supplies as needed.
• Possess full knowledge of menu items and accompaniments.
• Ensure all areas have appropriate serving ware and are cleaned post‑event.
• Maintain operable and sanitized equipment in assigned areas.
• Other duties as assigned by supervisors or management

Skills

Fast-paced service

Arena events

Communication skills

Teamwork

Physical endurance

Evenings/weekends/holidays

Job description

Oak View Group (OVG) invites qualified candidates to join as Premium Runner at PeoplesBank Arena in Hartford, CT. You will deliver elevated service to premium guests in Suites, Clubs, Loges and Restaurants, ensuring timely delivery of food and beverages.

This role pays an hourly rate of $16.94 and is tip eligible, with benefits for part‑time roles. The position remains open through December 18, 2026, at a premier Connecticut venue under OVG management.