Premium Front-of-House Host - Warm, Guest-Focused

SOUTHWEST WINE & SPIRITS LLC; Los Angeles (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Wally’s Wine & Spirits in Los Angeles is seeking a warm, polished Host to create a welcoming first impression for every guest who walks through our doors. This role supports a premium hospitality team known for exceptional service, elevated food, wine and spirit experiences.

You will manage reservations, greet guests, guide them to seating areas, and coordinate with servers and managers to ensure a smooth dining flow in a fast-paced environment. Flexible hours, weekends, and holidays required.

Qualifications

• Previous host, restaurant, retail, or hospitality experience preferred.
• Warm, professional presence and a passion for exceptional guest service.
• Strong communication skills and the ability to stay calm in a fast-paced environment.
• Basic knowledge of restaurant operations, reservations, and POS systems.
• A collaborative, team-oriented approach.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand, walk, and move comfortably throughout the shift.

Responsibilities

• Welcome guests with genuine warmth and professionalism.
• Manage reservations, waitlists, seating flow, and guest pacing to support a smooth dining experience.
• Communicate guest needs and important details to servers, management, wine specialists, and support teams.
• Assist with VIP guests, special requests, and front-door hospitality standards.
• Guide guests to retail, wine, cheese, or dining areas as needed.
• Support takeout orders, phone inquiries, and guest communication with accuracy and care.
• Help maintain a polished, organized, and inviting front-of-house environment.

Skills

Guest-focused service

Communication skills

Team-oriented

POS systems

Tools

POS systems

Job description

Wally’s Wine & Spirits in Los Angeles is seeking a warm, polished Host to create a welcoming first impression for every guest who walks through our doors. This role supports a premium hospitality team known for exceptional service, elevated food, wine and spirit experiences.

You will manage reservations, greet guests, guide them to seating areas, and coordinate with servers and managers to ensure a smooth dining flow in a fast-paced environment. Flexible hours, weekends, and holidays required.