Guest Experience Host

Wish You Were Here Group; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Wish You Were Here Group in Los Angeles is seeking a friendly restaurant host to guide guests to tables, greet patrons warmly, and coordinate with the maître d’. You will maintain front desk appearance, handle reservations, manage guest questions, and support opening/closing procedures while upholding high standards of hospitality.

The role requires experience in hospitality and a willingness to work in a fast-paced, high-volume environment with a flexible schedule including nights and weekends.

Qualifications

• Company in-venue host training.
• Previous hospitality experience.
• Previous host experience.
• Experience in a high-volume restaurant/nightclub/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Ability to work a flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Maintain professional appearance standards as directed in the Company Employee Handbook.
• Anticipates and accommodates needs of the guest.
• Maintains the general cleanliness and orderliness of the entrance area.
• Complies with health and sanitation standards.
• Actively takes and processes reservations for guests.
• Assists with incoming calls and answering questions from guests.
• Responsible for checking guests’ coats and belongings (where applicable).
• Assists with setting up front desk area and opening/closing procedures as directed by management, including menu organization.
• Ensures menus are printed and current; keeps menu books organized.
• Collects menus during shift; performs opening/closing side-work.
• Reports breakage or damage to equipment to management.
• Attends daily pre-service meetings and training sessions.
• Learn by listening and leading by example; maintain a positive attitude.
• Demonstrates knowledge of the venue and hotel surroundings; works as part of a team.

Skills

Hospitality experience

Host experience

Stand for long periods

Lift up to 50 lbs

High-volume environment

Flexible schedule

Team player

Job description

Wish You Were Here Group in Los Angeles is seeking a friendly restaurant host to guide guests to tables, greet patrons warmly, and coordinate with the maître d’. You will maintain front desk appearance, handle reservations, manage guest questions, and support opening/closing procedures while upholding high standards of hospitality.

The role requires experience in hospitality and a willingness to work in a fast-paced, high-volume environment with a flexible schedule including nights and weekends.