Warm Front-of-House Host | Guest Concierge & Reservations

SOUTHWEST WINE & SPIRITS LLC; Beverly Hills (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Wally’s Wine & Spirits seeks a warm, polished Host to greet guests and guide them through a premium hospitality experience. You will manage reservations, seating flow, and communicate guest needs to the team to ensure a smooth, welcoming visit.

The role emphasizes guest service excellence, teamwork, and flexibility to work evenings, weekends, and holidays in a fast-paced environment. Join a respected brand in food, wine, and hospitality.

Qualifications

• Previous host, restaurant, retail, or hospitality experience preferred.
• A warm, professional presence and a passion for guest service.
• Strong communication skills and the ability to stay calm in a fast-paced environment.
• Basic knowledge of restaurant operations, reservations, and POS systems.
• A collaborative, team-oriented approach.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand, walk, and move comfortably throughout the shift.

Responsibilities

• Welcome guests with genuine warmth and professionalism.
• Manage reservations, waitlists, seating flow, and guest pacing to support a smooth dining experience.
• Communicate guest needs and important details to servers, management, wine specialists, and support teams.
• Assist with VIP guests, special requests, and front-door hospitality standards.
• Guide guests to retail, wine, or dining areas as needed.
• Support takeout orders, phone inquiries, and guest communication with accuracy and care.
• Help maintain a polished, organized, and inviting front-of-house environment.

Skills

Guest service

Communication

Team player

POS systems

Tools

POS systems

Job description

Wally’s Wine & Spirits seeks a warm, polished Host to greet guests and guide them through a premium hospitality experience. You will manage reservations, seating flow, and communicate guest needs to the team to ensure a smooth, welcoming visit.

The role emphasizes guest service excellence, teamwork, and flexibility to work evenings, weekends, and holidays in a fast-paced environment. Join a respected brand in food, wine, and hospitality.