Premium Eyewear Advisor – Growth, Bonuses & Perks

Vision Express (UK) Limited; Kenilworth (NJ); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Frame allowance

Discounts

Holidays

Wellbeing

OneSight support

Job summary

Vision Express, a leading optical retailer and med-tech innovator, is hiring a Retail Optical Assistant to help customers find the best eyewear and care solutions. You’ll deliver friendly, personalised service, advise on frames, and support pre-screening eye tests using modern optical technology.

Join a busy, outcome-driven team across over 590 stores in the UK and beyond, with generous benefits including frame allowances, holiday entitlements, discounts, and wellbeing support.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Job description

Vision Express, a leading optical retailer and med-tech innovator, is hiring a Retail Optical Assistant to help customers find the best eyewear and care solutions. You’ll deliver friendly, personalised service, advise on frames, and support pre-screening eye tests using modern optical technology.

Join a busy, outcome-driven team across over 590 stores in the UK and beyond, with generous benefits including frame allowances, holiday entitlements, discounts, and wellbeing support.