Eyewear Sales Specialist | Vision Care & Frames Expert

Eyemart Express; Bend (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Matching 401k

Short-Term Disability

Long-Term Disability

Life Insurance

Licensing support

Job summary

Eyemart Express is hiring an Optical Retail Sales Associate to guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. This full-time role emphasizes excellent customer service, product knowledge, and accurate handling of payments, insurance claims, and patient records.

You'll work closely with the team to upsell promotions, stay informed about sales policies, maintain confidentiality, and ensure every eyeglass order meets quality standards and prescription

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Optical industry experience is a plus.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Interpret prescription requirements
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Eyemart Express is hiring an Optical Retail Sales Associate to guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. This full-time role emphasizes excellent customer service, product knowledge, and accurate handling of payments, insurance claims, and patient records.

You'll work closely with the team to upsell promotions, stay informed about sales policies, maintain confidentiality, and ensure every eyeglass order meets quality standards and prescription