Premium Client Services Intern – May at IMS

Indianapolis Motor Speedway; Indianapolis (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

Penske Entertainment’s IMS internship offers hands-on exposure to premium hospitality operations during the Month of May, including the Indianapolis 500 and Brickyard Weekend. You will support suite, club, and hospitality activities, handle client requests, and ensure top-tier service from pre-event prep to on-site execution.

This role is part of the IMS College Program, requiring relocation to Indianapolis and a strong commitment to all events from January through August.

Qualifications

• Effective interpersonal skills and ability to work in a role that requires clerical and organizational skills, as well as initiative and flexibility.
• Team-first outlook with the ability to build strong working relationships with peers.
• Office experience preferred but not required.
• High integrity and confidentiality.
• Proactive, innovative thinker who takes initiative.
• High level of professionalism.
• Organizational skills and ability to multitask.
• Strong verbal and written communication skills.
• Ability to adjust well to change in a fast-paced work environment and time constraints.
• Cultural competence and the ability to thrive in a diverse environment.
• Alignment with Penske Entertainment’s core values and standards.

Responsibilities

• Develop and maintain outstanding working relationships.
• Assist in the printing, packaging, shipping, and tracking of all hospitality, suite, vending/display, and client contractual elements.
• Provide support to the Client Services team for all IMS activities including special events.
• Respond and communicate daily to the Client Services email inbox and phone lines.
• Assist with room set-up and tear down.
• Provide information and support to clients regarding their premium spaces on event days.
• Support the IMS Premium Services department with various tasks.
• Conduct suite and hospitality rotations to ensure customers' needs are met.
• Educate hospitality and suite guests on the facility, premium space offerings, and event schedules.
• Serve as an IMS brand ambassador and demonstrate enthusiasm for Penske Entertainment, our vision, mission, and values.
• Perform other duties as assigned by supervisor(s)

Skills

Interpersonal skills

Team-first

Office experience

Integrity

Initiative

Professionalism

Organizational skills

Communication skills

Time management

Cultural competence

Education

Tourism & Convention Management

Event Management

Sports Management

Marketing

Public Relations

Job description

Penske Entertainment’s IMS internship offers hands-on exposure to premium hospitality operations during the Month of May, including the Indianapolis 500 and Brickyard Weekend. You will support suite, club, and hospitality activities, handle client requests, and ensure top-tier service from pre-event prep to on-site execution.

This role is part of the IMS College Program, requiring relocation to Indianapolis and a strong commitment to all events from January through August.